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Table of Contents

  1. Set Up the Import
  2. Download Template (Recommended)
  3. Importing Your Leads

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1. Set Up the Import

Within Octanist, navigate to Integrations > Incoming.
  1. Click on Import.
  2. Follow the requirements for setting up the manual import.
Before uploading your file, ensure that the time of conversion (when a lead became a sale) is formatted correctly. This step is essential for tying sales back to campaigns, such as Google Ads.

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Date and Time Formats

Important:
Use one of the following date and time formats in your CSV or Excel file. If a different format is used, the import will fail.
TypeFormatExample of Current Timestamp
ISO 8601YYYY-MM-DDTHH:mm:ss.sssZ2024-12-15T20:47:03.409Z
Short dateYYYY-MM-DD2024-12-15
US dateMM/DD/YYYY12/15/2024
Note: Consistency in date formats across your file is crucial for accurate importing. For more information on correct formats, check this page.

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Additional Requirements

  • Missing Data: Leave fields empty for missing values—do not use placeholders like ”-” or “0.”
  • Review your file for these requirements to ensure a smooth import process.
To minimize errors, download our CSV template.
  1. Open the template in your preferred editor.
  2. Paste your leads and fill in the required fields.
  3. Save your file when ready.
When your file is prepared, proceed to the Start Import Process section in Octanist.

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3. Importing Your Leads

  1. Click on Start Import Process on the Manual Upload page.
  2. Select the file that contains your leads.
  3. A preview of the import will appear. Press Next.

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Mapping Columns and Values

Match the columns in your file to the corresponding fields in Octanist:
  • For example, if your file uses “Converted Leads,” you can map it to “Won Leads” (the term used by Octanist).
Once the mapping is complete, press Next.

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Final Review and Upload

  1. Review the final mapping and data summary.
  2. If everything is correct, press Confirm to start the upload.
  3. Your leads will be imported and immediately available in Octanist.

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Troubleshooting

If errors occur:
  • Check that the date format matches one of the accepted formats.
  • Contact support@octanist.com for assistance.